Frequently Asked Questions
Find answers to the most common questions about our seafood, delivery options, and more.
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How do I place an order?
To place an order, browse our selection of seafood, add items to your cart, and proceed to checkout. You will receive a confirmation email once your order is placed.
What types of seafood do you offer?
We offer a variety of seafood including shrimp, crabs, oysters, and various types of fish, all sourced directly from local fishermen.
How is the seafood packaged?
Our seafood is carefully packaged in insulated containers with ice packs to ensure it remains fresh during transit.
Do you offer delivery?
Yes, we offer delivery to various locations. You can check the delivery options available for your area at checkout.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
What is your return policy?
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us immediately for assistance.
Are there any discounts for bulk orders?
We offer discounts for bulk orders. Please contact our customer service team for more information on bulk pricing.
How do I store the seafood once it arrives?
Upon arrival, refrigerate or freeze the seafood immediately. Refer to the storage instructions provided with your order for optimal freshness.
Do you offer gift cards?
Yes, we offer gift cards that can be purchased online and used for any of our seafood products.